As we all know, customer service is the assistance and advice provided by a company to those people who buy or use its products or services. But how can you know you are giving a better customer service than your competition?
High customer service skills are something which can give you a competitive advantage and help you find loyal customers.
This infographic on the top 10 customer service skills by mattsfactor.com, highlights a set of essential customer service skills that every organization needs to make a priority in their customer experience efforts. Matt Olszewski is a customer service blogger from Poland. For more information about Matt go to http://mattsfactor.com/skills/customer-service-skills