The Future Is Upon Us
This Summer, a Japanese theme park will open one of the first hotel staffed with robots. The humanoid bots will have features that include facial recognition for things such as identifying guests who have misplaced their roomkeys. The owner and CEO of the hotel, Huis Ten Bosch, has stated that while at first the hotel will only have three robots, it is his desire to eventually have 90% of the offered services staffed by A.I. I often wonder how innovations like this will affec
Customer Service, Personal Assistant, or a Bit of Both?
A new startup called "Magic" is offering customers personal concierge services. Now let me clarify. This isn't an app, it is a "legal requests only" text message based service. So, say you need to purchase tickets to a movie you know is going to sell out but you're preoccupied with work. All you would have to do is text the number with your request and confirm. Easy right? Now here's my question. Would one be considered incredibly lazy or astonishingly resourceful for using "
This Might Be The Future
In-flight purchases may have gotten just a tad bit easier, if you have an iPhone and use JetBlue to fly. Starting next week the airliner will begin allowing passengers, on select flights, to use ApplePay, a mobile payment service where users can skip the hassle of credit cards by utilizing their phones to make in-flight purchases. There are a few problems with this. Not everyone with an iPhone can use ApplePay. You need to have one of the newest versions of the popular phone
The Sequel Was A Smash
On February 4th, GovPartners hosted “TNC’s, Transportation Network Companies… The New Cab?” the second in its on-going transportation series. The event started off with Moderator Dwight Kines, TransDev, giving the room a bit of a teaser for what to expect of the presentation. Dwight was followed by Nick Ramfos, Director of Alternative Commute Programs for the Metropolitan Washington Council of Governments. Mr. Ramfos gave the audience some insight into changes that will be co
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