Sorry, Telepathy Doesn't Work In Customer Service
Since you can't read a customer's mind, why not just ask? I can honestly admit that when I start shopping for a product or service, I...
Ready For Primetime
In 2014, GovPartners entered into a partnership with Sage Solutions to develop a television show, "GovPartners Presents". The show would...
Risk or Reward
In South Korea, Uber, the Transportation Technology Giant, is offering free rides to citizens in hopes that they won’t report drivers to...
Well That's One Way To Keep Them Coming Back
A Tampa resident was recently placed on hold for 6 hours while trying to find out what was going on with her cancelled American Airlines...
