Travel Industry Customer Service Hits Record High
Last week The American Customer Satisfaction Index, an association which ranks customer service for various travel companies, released a...
Please, Hold.
We've all been through it. Having to place a reservation or order by phone because the convenience of the internet isn't available; but...
Help From Yelp
There have recently been a few cases of business owners suing customers over negative reviews being posted on sites like Yelp and Angie's...
Bottled Water and Candy: The Good Life
I’ve lived my entire 25 years in the Washington, DC area and I almost never go into the city. The reason? There are three. Parking is...
